Newly published: Walsh, John, “Mitsui OSK: Logistics Management and the National Single Window at Thilawa Special Economic Zone, Myanmar,” in G.D. Sardana and Tojo Thatchenkery, eds., Understanding Work Experiences from Multiple Perspectives: New Paradigms for Organizational Excellence (New Delhi: Bloomsbury India, 2015), pp.136-48.
Abstract: Transporting goods by sea remains the dominant more of importing and exporting merchandise and the amount of such movements was revolutionized by the containerization, which standardized crate sizes on seagoing vessels and dramatically increased the efficiency of operations. Yet there are other constraints to efficient operations and such issues as customs clearance, tariffs and non-tariff barriers can all have a significant effect. The ten member states of the Association of Southeast Asian Nations (ASEAN) aim to reduce delays and paperwork through the use of the National Single Window (NSW) concept that members should introduce as part of the ASEAN Economic Community (AEC), which is scheduled to be launched in 2015. An ASW should improve competitiveness within the region as a whole because it will be common among all members and will be in operation in all ports of entry and exit. One such port is at Thilawat special economic zone (SEZ) in Myanmar, which is being developed primarily by Japanese capital and it is anticipated that it will act as a centre for future investments from the country in what is now one of the most attractive emerging markets in Asia. It will need a deep-sea port that will be able to handle the rapidly-increasing number of container movements now taking place in Myanmar. Mitsui OSK has been a prominent international shipping line for more than a century and was an important figure in the containerization revolution. It is also a leader in shipping containers to and from Myanmar. However, Myanmar can still be a difficult place to do business because of unexpected government interventions, lack of infrastructure and poor connectivity. This case study investigates the role of logistics companies such as Mitsui OSK in promoting connectivity in an emerging market and, hence, enabling rapid economic and commercial development to take place.