Job Satisfaction among Doctors Working in Hospitals in Kathmandu, Nepal

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Abstract

Increasing emphasis is being laid by organizations on the psychosocial wellbeing of staff to enhance efficiency of operations. Job satisfaction results from a pleasurable or positive emotional state arising from the appraisal of one’s job or job experiences and it is a central part of psychosocial wellbeing. This is particularly true for medical doctors, who are vital providers of medical services in the community. For a high level of healthcare to be delivered, those responsible should be experiencing good job satisfaction since the interpersonal relationships involved are so important. This study explores the job satisfaction of medical doctors working in hospitals in the public and private sector in Kathmandu, the capital of Nepal. Since this research is exploratory in nature, a qualitative approach was adopted and involved in-depth interviews and focus group discussions. A purposive sampling method was adopted so as to include doctors in a diverse range of specialisations, years of experience and position within the hospital. It was found that the primary source of satisfaction for all doctors is appreciation from patients and community as a whole. They are also satisfied that they are doing something noble for humanity. Dissatisfaction was overwhelmingly financial, relationship with administration and workload in the absence of supervision. Senior doctors seem to be very satisfied with all aspects of the job. Dissatisfaction is mainly found in residents and medical officers. However, none of the doctors showed even a hint that they considered quitting the medical profession completely.

Keywords: hospital, job satisfaction, Kathmandu, psychosocial wellbeing

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