Announcing: How Problems Can Be Converted to a Learning Opportunity for a Team
Ravee Phoewhawm and Worawit Janchai
Encountering problems and finding ways to solve them should be accepted by teams as a way of life in an organization. Even with the mission and planning set in stone, it would be a fallacy to believe that just having a programme established and letting the mechanisms flow would result in bringing out the desired results because, in reality, the challenges can occur unexpectedly and at any time. This study attempts to demonstrate that problems are information that can be
configured as a learning tool for a team when facing abrupt changes in the working system. With a framework for converting problems into a learning opportunity in the form of a case study, the results provide an approach in managing the problems encountered as a team.
Keywords: Experimenting, Failure, Learning, Sharing Knowledge, Team
Read the full paper here.